Performance Measures


The Performance Measures for Student Success Report is the North Carolina Community College System’s major
accountability document. This annual performance report is based on data compiled during the previous year and
serves to inform colleges and the public on the performance of our 58 community colleges.

In 1993, the State Board of Community Colleges began monitoring performance data on specific measures to
ensure public accountability for programs and services. In 1998, the General Assembly directed the State Board to
review past performance measures and define standards to ensure programs and services offered by community
colleges in North Carolina were of sufficient quality.

In 2010, a Performance Measures Committee was established to develop new performance-based student
success measures to go into effect in 2013. During the development of these measures, it was determined that it
was important to establish a three-year review process to ensure the measures and methods for evaluating
colleges were current and remained focused on improving student success.

To facilitate the first three-year review of the measures, the Performance Measures Adjustment Committee was
appointed to review the current set of measures and recommend deletions, revisions, and additions. This
included individuals representing college leadership and research. The Committee formally presented the
following seven measures to the State Board in March 2015:

These measures were approved by the State Board and adopted by the General Assembly in 2016 through
Section 10.1 of S.L.2016-94.

Baselines and Excellence Levels

As previous performance measures were being finalized in 2012, a Performance Funding Committee was
appointed to develop a performance funding model incorporated into colleges’ regular formula budget
allocations. One of the outcomes of this committee was the establishment of system-wide baseline and
excellence levels for each measure. The committee recommended using consistent, statistically-defined levels to
promote transparency, simplicity, and objectivity. This utilization of the levels is a departure from the System’s
historical use of “standards.”

Based on three years of data (if available) for each measure, baseline levels are set two standard deviations below
the system mean, and excellence levels are set one standard deviation above the system mean. These levels
remain static for three years and are reset every three years.

Results for Tri-County Community College 2017 (Reporting Year 2015-2016)

Performance Measure System Excellence Level System Baseline Average College Percentage System Totals TCCC Result
Basic Skills Progress 68.3% 34.5% 59.1% 58.3% 52.1%
Credit English Success 55.9% 23.8% 50.9% 52.0% 77.0%
Credit Math Success 32.5% 10.1% 29.0% 29.8% 17.7%
First Year Success 75.0% 54.1% 70.5% 69.7% 77.6%
Curriculum Completion Rate 51.9% 35.9% 43.7% 44.0% 50.5%
Licensure Passing Rate 90.9% 69.9% 82.0% 84.1% 80.6%
Transfer Performance 87.6% 65.1% 82.5% 82.8% 88.2%


The full 2017 Performance Measures report can be found here at the NCCCS website.