Distance Learning and Learning Resources

Distance Learning at Tri-County 

Online classes at TCCC are available through Moodle, a website that allows instructors to present course material and assignments to students. Students can access online courses at home, campus computers or anywhere with a high speed internet connection.

Internet courses cover the same material and have the same credit hours as conventional courses; however, these courses allow students to access the information at a time and place convenient to them.

Tri-County Community College is committed to providing an education for residents in Cherokee, Clay, and Graham North Carolina counties as well as out-of-state students. For many, time and circumstances make it difficult to take traditional courses. Online courses can help make education a reality. 

Why Take Online Courses?

Distance Learning Support

Visit the  Distance Learning Support webpage  or click a link below for more information

Online Curriculum Classes

Login to your WebAdvisor account to search the Schedule of Classes for a list of online and hybrid classes being taught this semester. From the Class Type drop down menu select either Online Classes or Hybrid Classes. Online classes are held completely online. Hybrid classes are held partially online and partially in class.

Student Moodle Account

Moodle Logo

Distance/Online courses are presented on Moodle, a website where students interact with instructors, review course materials, submit assignments, participate in forums, take exams and check grades, all from any location with Internet access.

Use your 7 digit student ID number found on your schedule printout or at the top of your student ID card.


Username: first 4 letters of your last name followed by the last 4 digits of your student ID number.

USERNAME EXAMPLE: stud4567     INITIAL PASSWORD: changeme


To access your class on Moodle, click HERE.

View a Moodle login video tutorial

Contact:  Donnie Morrow, Learning Management Systems Administrator

  •  Moodle Support
  • e-mail:help@tricountycc.edu
  • Phone: 828-835-4287
  • Office: McSwain 119

Student Computer Support

Computer support is available to traditional and online students.Computer Tool Man  

Contact: Carissa Cornwell, Computer Lab Technician

  • Online Computer Support
  • e-mail: help@tricountycc.edu
  • phone: 828-835-4309
  • visit: Student Computer Support lab – McSwain building, Room 119

Password Management for WebAdvisor and Student E-Mail

You must complete the PASSWORD MANAGEMENT process before logging in to WebAdvisor or Student Email

Click the image below to view the video tutorial for instructions.

Students must enroll in Password Management at Tri-County Community College

Student WebAdvisor Account

Student account information is found inside your WebAdvisor page. You can use WebAdvisor to check final grades and transcripts, register for classes, and check your financial aid award status.

webadvisor-newTo access your WebAdvisor account, click HERE or use the icon at the top of the Tri-County Community College main webpage and enter the username and password that you set up in the Password Management system.

For more support with WebAdvisor login click HERE

Student E-mail Account

email-iconTo access your email account, click  HERE or click the icon at the top of the Tri-County Community College main webpage and enter your full student email address and the password set up in the Password Management system.

Your email address will be your Password Management Username + @students.tricountycc.edu

Student Email Address Example: stud4567@students.tricountycc.edu

Library Online Resources

Electronic magazines, e-books and streaming videos are provided to faculty, staff and students on and off-campus 24/7. Your library account number is required to use library e-books, databases etc. off campus

For help logging in to Library resources  click here

Contact: Rachel McLean, Library Coordinator

  • Online Library
  • e-mail: library@tricountycc.edu
  • phone: 828-835-4218
  • visit: Library – McSwain building

State Authorization for Distance Education Programs and Students

The U.S. Department of Education regulation 600.9(c) State Authorization requires that all U.S. post-secondary educational institutions must be legally authorized to provide post-secondary educational instruction in their states. These state laws and regulations also apply to online and distance education. To comply, Tri-County Community College and its online/distance educations programs must be authorized in certain states prior to offering those courses or programs to students residing in those states.


 

 

NC-SARA logo

Tri-County Community College has been approved by North Carolina to participate in the National Council for State Authorization Reciprocity Agreements.  NC-SARA is a voluntary, regional approach to state oversight of postsecondary distance education. National Council for State Authorization Reciprocity Agreements .

The State Authorization Reciprocity Agreement is a voluntary agreement among its member states and U.S. territories that establishes comparable national standards for interstate offering of postsecondary distance-education courses and programs. It is intended to make it easier for students to take online courses offered by postsecondary institutions based in another state.


 

Prospective out-of-state students are advised to consult with officials in their state of residence and the appropriate Tri-County program director to assure that online courses offered by Tri-County Community College meet their state requirements before entering into a TCCC program.


For further information please visit the State Authorization webpage

Professional Licensure

Tri-County Community College cannot confirm whether a particular program meets requirements for professional licensure outside of the State of North Carolina.

Please contact the appropriate licensure board(s) in any state you may want to pursue licensure prior to beginning a TC academic program in order to determine whether the program meets licensure requirements. It is the student’s responsibility to confirm program eligibility for licensure in any state outside North Carolina.

For further information please visit the TC Professional Licensure webpage

Complaint Policy and Procedure

TCCC strives to resolve complaints for distance learning students as well as those on-campus .  Students should use the links provided below to locate the appropriate form and process for complaints.


In State and Out-of-State Students enrolled in distance courses who wish to resolve a complaint related to their enrollment must first follow the steps below:

1. Follow the Tri-County Community College’s Student Complaints Policy located in the current Tri-County College Catalog or the Tri-County Student Rights and Policies web site .

2. North Carolina residents may use the NC Higher Education Complaint Policy and Procedure as follows:

The Licensure Division of the University of North Carolina General Administration serves as the official state entity to receive complaints concerning post-secondary institutions that are authorized to operate in North Carolina. If students are unable to resolve a complaint through the institution’s grievance procedures, they can review the Student Complaint Policy (PDF), print out and complete the Student Complaint Form (PDF) and submit the complaint to:

North Carolina Post-Secondary Education Complaints
c/o Student Complaints
University of North Carolina General Administration
910 Raleigh Road, Chapel Hill, NC 27515-2688

For more information, call (919) 962-4550 or send an email to: studentcomplaint@northcarolina.edu.

To file a complaint with the Consumer Protection Division of the North Carolina Department of Justice, please visit the State Attorney General’s web page at: http://www.ncdoj.gov/complaint. North Carolina residents may call (877) 566-7226. Outside of North Carolina, please call (919) 716-6000. En Espanol (919) 716-0058.

If you choose to mail a complaint, please use the following address:

Consumer Protection Division
Attorney General’s Office
Mail Service Center 9001
Raleigh, NC 27699-9001


4. Out-of-State Students enrolled in distance courses who wish to resolve a complaint related to their enrollment must first follow the steps above.

If an issue cannot be resolved to your satisfaction, you may file a complaint with SARA-NC the authorizing agency for North Carolina on the SARA-NC complaint webpage

You may also file a complaint in your own state of residence.  Contact information can be found in the Directory of State Authorization Agencies and Contacts detailed on the Student Complaints Process webpage

5. Tri-County  Community College is accredited by the Southern Association of Colleges and Schools Commission on Colleges (SACSCOC).  If a student finds that TCCC is in non-compliance with (SACSCOC) standards, policies and procedures, they may contact SACSCOC using the SACSCOC Student Complaint Process webpage.

Southern Association of Colleges and Schools

 

For more information on filing complaints with the State of North Carolina, your home state or accrediting agencies, please visit the Distance Learning Student Complaint Process webpage.