Data Training

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College to offer call and data center training

Tri-County Community College is offering a unique class funded through a grant from the Appalachian Regional Commission for students interested in call and data center training with the opportunity to have their fees waived beginning on Oct. 16.

“This program is part of a collaborative effort between all three counties in our service area – Cherokee, Clay, and Graham – to provide training for one of the fastest growing occupations in western North Carolina,” said Paul Worley, director of workforce and economic development at Tri-County Community College.

“We are also working closely with Drake Enterprises, as well as State Employees’ Credit Union in Graham County to meet their needs in this rapidly expanding field,” Worley said.

The grant secured by the college provided the funds for a simulated call center to be built at the Center for Applied Technology in Marble, where students will be trained up-to-date technology required.

“In training our workforce to the standards desired by our local businesses, we will continue to attract and retain more employers to our service area,” Worley said.

According to Worley, the first 8-week training class begins on Oct. 16 and will be held on Monday evenings. Students will be trained in areas such as communication skills, data entry, customer service practices, and more.

Students interested in taking advantage of the call and data center training class sponsored by the Southwestern Commission at the Center for Applied Technology can call (828) 835-9564 for more information.