Computer Support lab – McSwain building, Library
Hours: Monday-Thursday 8am-5:30pm
Contact: Carissa Cornwell, Learning Management Systems Technician
Phone: 828-835-4309 Email: help@tricountycc.edu
http://tricountycc.libguides.com/computingresources
New users can access Moodle on the date the course is due to begin in the schedule. Moodle requires creating a new password immediately upon logging in.
To access visit: https://moodle.tricountycc.edu/
Username: first four letters of last name + last 4 digits of TCCC student ID number (located at top right of acceptance letter)
Password: first two letters of last name with first letter only capitalized + your birth date in two-digit format
Example: Susie Student student ID number 0123456 birth date: January 1, 2001
Username: stud3456 Password: St010101
Returning from a previous semester and need to reset your password?
A forgot password/username link is on the Moodle login screen. Click this and Moodle will send a reset link to your TCCC student email address. (please see instructions on resetting your student email password if needed)
Password Management
Students may visit https://reset.tricountycc.edu/PasswordReset and click on “Enroll”
You will be prompted to enter a username and password.
· Username: first four letters of last name + last 4 digits of TCCC student ID number (located at top right of acceptance letter)
· Password: first two letters of last name with first letter only capitalized + your birth date in two digit format
· Example: Susie Student student ID number 0123456 birth date: January 1, 2001
Username: stud3456 Password: St010101
Returning from a previous semester and need to reset your password?
Visit: https://reset.tricountycc.edu/PasswordReset/ and click on “Forgot Password”
If you have previously enrolled in Password Management the system will bring up 2 of your 4 security questions. Answer these questions correctly and you will be taken to a password change form. The new password may take up to 15 minutes to sync.
Your student email is included in your Office 365 account. Besides providing access to your student email (Outlook), it also contains a free version of Microsoft Word, Excel, and PowerPoint you can use to complete assignments.
To access this account please visit: https://outlook.office.com/
Username: stud3456@students.tricountycc.edu Password: St010101
TCCC student e-mail and Self Service accounts share a password that expires every 90 days. To reset this password, students must “Enroll” in password management prior to your first password expiration.
Returning from a previous semester and need to reset your password?
Visit: https://reset.tricountycc.edu/PasswordReset/ and click on “Forgot Password”
If you have previously enrolled in Password Management the system will bring up 2 of your 4 security questions. Answer these questions correctly and you will be taken to a password change form. The new password may take up to 15 minutes to sync.
Your Self Service account contains information such as your unofficial transcript, grades at the end of the semester, Financial Aid award letters, online payment options, etc.
To access visit: https://ss-prod.cloud.tricountycc.edu/Student
Username: stud3456 Password: St010101
Returning from a previous semester and need to reset your password?
Visit: https://reset.tricountycc.edu/PasswordReset/ and click on “Forgot Password”
If you have previously enrolled in Password Management the system will bring up 2 of your 4 security questions. Answer these questions correctly and you will be taken to a password change form. The new password may take up to 15 minutes to sync.
