First 4 letters of your last name + last 4 digits of your student ID number + @students.tricountycc.edu
(add the @students.tricountycc.edu to the end of your username ONLY when logging in to your email)
Your password will be the following for new users:
First 2 letters of last name (with first letter capitalized) and your birth date in MMDDYY format
EXAMPLE: Jane Smith student ID:1234567 birthdate: January 1, 2001
First time users: Please visit https://reset.tricountycc.edu/ to enroll in Password Management
Returning students may need to visit https://reset.tricountycc.edu/ and click on "Forgot Password" to reset their password, if it has expired from the previous semester. This will not affect your Moodle password.
If you cannot reset your password via Password Management, please call 828-835-4309 or drop by McSwain 119. Student Computer Support is available Monday-Thursday 8am-6pm.
Student e-mail and Self Service have the same password.
Passwords for student e-mail and Self Service will expire every 90 days.
Check your email for notifications of your password expiration.
Your student ID number can be found on your acceptance letter, schedule printout or on your student ID card.
Your email address will be your username followed by @students.tricountycc.edu
Please contact firstname.lastname@example.org or (828) 835-4309 with questions regarding your e-mail account.